Park City sits on a mix of older plumbing and newer builds, and our crew has pulled water out of both, which is why the truck that shows up already has the right extraction head for your situation.
Call +1-844-578-1604
Crews staged inside Park City limits
Flat-rate quote before any equipment runs
IICRC-certified technicians on every truck
Ask a Park City homeowner who's dealt with a burst pipe at 3am and, if they called us, they'll tell you the same thing: someone answered, and someone showed up. That's the whole model.
Our Park City dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
Hardwood cupping at the edges, laminate lifting at the seams, or carpet that stays spongy days after you last noticed water — all three point to moisture sitting against the subfloor.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Bubbling paint near a baseboard or exterior wall usually means moisture is pushing through from behind rather than a simple application defect.
Mold that returns after a bleach cleaning is a sign the moisture source behind it was never actually addressed.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Treating Emergency Water Damage as a single continuous job, rather than a series of handoffs, is what keeps timelines shorter and documentation consistent.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
The first hour after a water loss decides how much of the structure is salvageable, which is why extraction is always the first truck-mount job, not an afterthought behind paperwork.
Daily drying logs track humidity and surface moisture at every checkpoint, giving you documented proof of progress instead of a verbal 'it's getting there.'
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
Reconstruction starts from the actual drying documentation, not a fresh guess, which keeps the repair scope accurate.
We inventory and relocate contents that need to leave the affected area, then coordinate their return once the space is verified dry.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
A live dispatcher, not a voicemail tree, takes your call and asks a few quick questions about the source and severity so the crew rolls out prepared.
Moisture meters and thermal cameras trace exactly how far water has traveled, including inside walls and under flooring where it's invisible to the eye.
Equipment placement follows the specific psychrometric numbers from assessment, not a generic pattern used on every job.
Final verification is where corners often get cut industry-wide; we treat it as mandatory.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
A nearby crew isn't a slogan — it's the gap between drying equipment running in an hour versus half a day.
The number we quote is the number you pay, regardless of how long the drying cycle runs.
Every job closes with a documented re-inspection, not a handshake and an invoice.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
The standard doesn't change based on job size — a single bathroom flood gets the same sign-off criteria as a full commercial loss.
Call +1-844-578-1604Whether your address sits in 84060 84068 84098 or a neighboring zip, the same crew and the same response standard applies.
Coverage extends past the city core into the surrounding Park City suburbs, so an outlying address isn't treated as a second-tier call.
"I've dealt with contractors before who talk a big game and disappear. The crew here in Park City actually showed up on time and stayed in touch through the whole drying process."
Renee A., Park City"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Park City"They didn't cut corners on the sanitization step even though it clearly slowed them down — with two kids in the house, that mattered to us."
Fatima J., Park City"The reconstruction crew matched our original flooring almost exactly after the repair — you'd never guess there was ever a leak."
Lucas P., Park City"Getting a daily drying log meant we always knew where the job stood instead of a vague verbal update."
Grace T., Park City"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., Park City"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Park City"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Park City"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Park City"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Park City
